Course Details
CRISIS MANAGEMENT & EMERGENCY RESPONSE FOR THE OIL & GAS INDUSTRY
Location

Date

Duration

Language

Discipline
Management, Leadership & HR TrainingsIntroduction
This 5-day course provides participants with the critical skills and knowledge required to effectively manage crises and respond to emergencies in the oil and gas industry. Emphasizing real-world scenarios, the course covers crisis preparedness, risk assessment, emergency planning, communication, and coordination during major incidents. The training combines theory with practical exercises to ensure readiness in high-risk, high-consequence environments.
Objective
- Understand the key elements of crisis and emergency management in the oil and gas sector.
- Develop and implement effective emergency response plans (ERPs).
- Coordinate multi-agency response efforts during crises.
- Apply decision-making and leadership skills under pressure.
- Communicate effectively with stakeholders during emergencies.
Audience
- HSE managers and officers
- Emergency response team members
- Plant and operations managers
- Crisis management team leaders
- Offshore/onshore facility supervisors
- Government or regulatory agency liaisons
Content
Day 1: Fundamentals of Crisis Management
- Definitions and differences: emergency vs. crisis
- Types of crises in oil & gas (fire, explosion, oil spills, terrorism, etc.)
- Principles of crisis management and the incident command system (ICS)
- Roles and responsibilities in crisis situations
Day 2: Emergency Response Planning
- Components of an Emergency Response Plan (ERP)
- Risk identification and vulnerability assessment
- Resource planning and coordination
- Emergency notification systems and communication protocols
- Developing site-specific response plans
Day 3: Command, Control, and Coordination
- Incident Command System (ICS) in detail
- Setting up an Emergency Operations Center (EOC)
- Coordination with internal and external agencies
- Business continuity and recovery planning
- Tabletop exercise: Command and control simulation
Day 4: Crisis Communication and Stakeholder Management
- Communicating under pressure: media, regulators, and public
- Internal communication protocols during emergencies
- Handling misinformation and maintaining credibility
- Managing high-stress teams and leadership under pressure
- Simulation: Live press briefing role-play
Day 5: Drills, Evaluation, and Continuous Improvement
- Types of emergency drills and simulations
- Designing and conducting effective exercises
- Post-incident review and debriefing techniques
- Continuous improvement and plan updates
Certificate
MAESTRO CONSULTANTS Certificate of Completion for delegates who attend and complete the training course.
Methodology
Our courses are highly interactive, typically taking a case study approach that we have found to be an effective method of fostering discussions and transferring knowledge. Participants will learn by active participation during the program through the use of individual exercises, questionnaires, team exercises, training videos and discussions of “real life” issues in their organizations.
The material has been designed to enable delegates to apply all of the material with immediate effect back in the workplace.